Maintenance Request

For the fastest service, please submit all maintenance requests through the tenant portal.

Submitting requests online allows us to:

• Track the issue
• Assign vendors quickly
• Keep you updated on progress
• Maintain repair history for your unit

How to Submit a Maintenance Request

How to Submit a Maintenance Request

1. Log into the tenant portal
2. Click Requests
3. Click Create Request
4. Select Maintenance Request
5. Describe the issue and upload photos if possible
6. Click Submit Request

Emergency Maintenance

If you experience a true emergency, please call us immediately.

Examples of emergencies:

• Active water leak or flooding
• No heat during freezing temperatures
• Gas smell
• Electrical hazards
• Fire

For emergencies call:

870-259-4710

Non-Emergency Maintenance

Please submit the following through the portal:

• Appliance issues
• Plumbing leaks
• HVAC issues
• Electrical problems
• Doors / locks / windows
• General repairs